Frequently Asked Questions
Find answers to all your queries about our service.
-
What accounts are available?
We only offer accounts that support IBAN for payments.
-
Is my money safe?
Absolutely. If we’re CDIC members, your deposits are insured up to $100,000.
-
Can I use my account for international transactions?
Yes, our accounts support international transactions. Use our app or website to manage global transfers efficiently.
-
How do I transfer money internationally?
Use our International Money Transfer service, powered by our correspondent banking, for secure transactions.
-
Are there any fees for using online banking?
Please refer to this page: https://monexin.com/fees/
-
What are the deposit limits?
Limits vary by account type, ensuring regulatory compliance and safety.
-
How do I avoid scams?
Protect your passwords, don’t click on suspicious links, and be cautious of scams.
-
How do I open an account?
Online, through our website. Follow the instructions provided. /open-account